A summary of essential emergency phone numbers for studying in Australia

Emergency numbers in Australia

☎️Emergency hotline: 000

Applicable to: Police, fire, ambulance, all this number, call and someone will be sent to the scene immediately. After dialing the number, you will be asked to choose ❗️ Don’t worry if you don’t speak English, just speak Mandarin, Cantonese or Chinese on the phone, and it will be transferred to the Chinese translation service (⚠️ SMS service is not accepted)

☎️Alternative emergency hotline: 122 (only available for mobile phones)

☎️Police hotline: 131444 (⭐️Non-emergency call)

If you encounter theft, traffic accidents, financial loss, neighborhood disputes, etc., you can call this number

☎️Online police reporting:Online Report

Applicable to reporting of parties with many people, car thefts below AUD 5,000, reporting of long-term absence from home/holiday, graffiti, etc.

☎️Help hotline for the deaf and mute: 106

☎️Instant translation hotline: 131 450

If you are going to a hospital or government office, but are worried that you do not speak English or have difficulty communicating in English or use inaccurate words, you can call this number. Since the waiting time is long, it is recommended to call in the morning. After the call is connected, tell the operator the language you need to be interpreted, and a special interpreter will serve you.

☎️Free translation hotline: 131450

☎️Immigration Department ATO phone number: 131 881

☎️Inland Revenue Department Tel: 132 861

☎️Civil Affairs Welfare: 136240

☎️Taxi: 131008

☎️Legal Aid: 130 0366424

☎️Poisoning hotline: 131126

☎️Snake helpline: 0413511440

☎️Sudden power outage call: 131366

☎️Storm and flood telephone number: 132 500

☎️Maternity and Child Health Hospital WCH: 81617000

☎️Vehicle road rescue phone number: 131111

☎️Domestic violence help: 1800 200 526

☎️Mental health counseling: 1800551 800 (only for 5-25 years old)

☎️Report online fraud: Report online fraud: 1800 595 160

Applicable to cases where you encounter or discover online fraud.

* In Australia, the maximum penalty for making a false police report is "one year in prison" or "120 units of fine" (AUD 159 per unit). In addition to the fine, you must also pay the additional losses suffered by the government.

☎️Anonymous report: 180 033 3000

If you have clues about a crime and want to report it, but are worried about threats to your personal safety or other reasons, you can consider reporting it anonymously.

☎️Missing Person Report: 131444

☎️Fairness Commission Phone: 131 394

☎️Diver emergency phone number: 1800088200

Embassy phone number

☎️Sydney Consulate: 0295505

☎️Melbourne Consulate: 220 604

☎️Consulate in Canberra: 0262 283 979

☎️Brisbane Consulate: 0406 318 178

☎️Adelaide Consulate: 0423 680 789

☎️Perth Consulate: 0416 132 339

Global Consular Protection Hotline: 12308

When Chinese citizens encounter an emergency while abroad, they can call:

+86 10 12308, +86 10 599 13991

From Australia: 0011 86 10 12308 / 0011 86 10 599 13991

*Note: After dialing, press 0 and then 9 to enter the manual service.

Airline Emergency Numbers

Qantas: 131 313

Virgin:136 789

Jetstar: 131 538

China Eastern Airlines: 0386 351 000

China Southern Airlines: 0386 760 088

International Airlines: 0396 421 555

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