New immigrants to Australia (immigrants/students/workers) Healthdirect to find medical service institutions nearby

For new immigrants, adapting to a new country and culture can be difficult. One of the challenges is getting adequate medical care. New immigrants may face the following issues:

1. Language barriers: New immigrants may not be familiar with English, which can lead to communication difficulties and thus not getting the right medical care.
2. Lack of understanding: New immigrants may not understand the Australian healthcare system, such as how to find a doctor, how to get medical insurance, etc.
3. Cultural differences: New immigrants may not understand Australia’s medical culture, such as how to communicate with doctors and how to express their needs.

If you encounter the above problems regarding medical services, you must save this article.

What is Healthdirect Australia?

Healthdirect Australia is an online health information and advice service funded by the Australian Government.https://www.healthdirect.gov.au/The website is available in multiple languages and supports Chinese.

I want to find a medical service institution near me, how can I do it?

1. Log inHealthdirect AustraliaOfficial Website

2. Click "Service finder“

3. You can switch the language version, providing "Chinese", "English", "Korean", "Japanese" and other language versions.

4. According to your needsService TypeandResidential area or postal codeMake a query.

What services does Healthdirect Australia provide?

Healthdirect Australia provides the following services:

• Online medical consultation and advice
• Providing information and resources about health and medical treatment
• Provide telephone consultation services, including 24-hour health consultation telephone services
• Provides online self-service diagnostic tools and health assessment tests
• Provides drug information and drug search tools

In addition, Healthdirect Australia works with healthcare providers in every state and territory of Australia to provide a range of health services.

Are Healthdirect Australia's services free?

Yes, Healthdirect Australia's services are free. Healthdirect Australia is a not-for-profit organisation funded by the Australian Government that provides free health advice and information services to Australian residents. You can access its services through a variety of methods including telephone, online chat and website access.

What should I do if this GP does not speak my language?

GPs are available if you are not comfortable speaking English and have a Medicare cardFree interpretation serviceTo help you understand each other.

You can ask your GP to arrange for an interpreter who speaks your language to interpret over the phone or in person. Over the phone, you can get an interpreter in a matter of minutes, you don’t need to book in advance and this service is available 24 hours a day.

How much does a GP consultation cost?

In Australia, if you have a Medicare card,MedicareYou will be reimbursed for all or part of your GP's consultation fee. A standard GP consultation will cost you $39.10. However, some GPs charge more than this. You have to pay the difference between the consultation fee and the cost, which is called a 'gap fee'. For example, if your GP charges $50 for a consultation, you will need to pay $10.90 as a gap fee.

If your GP offers full reimbursement, you won't have to pay anything. In this case, your GP will only charge what Medicare pays.

During the COVID-19 outbreak, some GPs are offering consultations over the phone or via video link. This is called telehealth. These consultations may be fully reimbursed, but GPs may also charge more for them. Most GPs only offer telehealth consultations to returning patients (those they have seen in the past 12 months).

Can I see my GP in the evenings or at weekends?

Some clinics offer out-of-hours services. Ask your GP how to get help if you become sick or injured outside of clinic opening hours.

If you need to see a GP now, call 1800 022 222healthdirect after hours GP helplineThe registered nurse who answers the phone will assess your situation and may arrange for a GP to call you back. Depending on the urgency of your health problem, your GP will contact you within 15 minutes to an hour.

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